Last Updated: [May 26, 2026]
Welcome to FROM ATTITUDE (hereinafter referred to as "the Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website [www.fromattitude.com] (the "Site") and our professional apparel manufacturing, custom production, and supply chain services (collectively, the "Services").
By accessing our Site, requesting a quote, or placing an order, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
1. SCOPE OF SERVICES & ELIGIBILITY
We provide professional B2B apparel manufacturing services, including but not limited to fabric sourcing, pattern development, sample making, grading, and bulk production, specializing in inclusive and custom sizing.
B2B Nature: Our Services are strictly structured for Business-to-Business (B2B) transactions. By placing an order, you represent that you are purchasing goods for commercial use, retail, or brand distribution, and not for personal consumer consumption.
Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your credentials and all activities under your account.
2. QUOTATIONS, ORDERS, & MOQ
Quotations: All price quotes provided via the Site or email are valid for 30 days from the date of issue, unless otherwise stated, due to fluctuations in material costs and currency exchange rates.
Minimum Order Quantity (MOQ): Orders are subject to our standard MOQ requirements (e.g., 100 pieces per style/color), which may vary based on fabric selection and technical design complexity.
Order Acceptance: A binding contract is only formed when we issue a formal Proforma Invoice (PI) and receive your initial deposit.
3. SAMPLE DEVELOPMENT & PATTERN MAKING
Sample Fees: Sample development is subject to development fees, which will be specified prior to production. Sample fees may be partially or fully refundable upon reaching specified bulk order volumes, as agreed in writing.
Technical Approval: The Client is solely responsible for reviewing and approving fit samples, size charts, and grading specifications. We are not liable for fit or sizing discrepancies if the bulk production matches the approved tech pack and physical sample.
4. PAYMENT TERMS & PRICING
Currency: All prices are quoted in USD unless explicitly stated otherwise.
Payment Schedule: Unless otherwise agreed in writing, our standard payment terms are:
50% Deposit: Required to initiate fabric procurement and pattern development.
50% Balance: Due upon completion of bulk production and successfully passing inspection, prior to shipment/release of Bill of Lading (B/L).
Payment Methods: We accept Wire Transfer (T/T), Letter of Credit (L/C), and Secure Credit Card Payment via the Site. The Client is responsible for all bank intermediary fees and transaction charges.
5. PRODUCTION, LEAD TIMES, & TOLERANCES
Lead Times: Estimated production lead times (e.g., 30-45 days) begin only after the deposit is received and all tech packs, lab dips, and pre-production samples are signed off by the Client. We strive to meet deadlines but are not liable for minor delays caused by material supply chain disruptions or customs holds.
Production Tolerances:
Quantity: Due to the nature of textile manufacturing, a quantity tolerance of +/- 10% is standard. The final invoice will reflect the exact quantity produced and shipped.
Sizing & Color: A commercial tolerance of +/- 1cm to 2 cm in garment measurements and slight shade variations (within acceptable grayscale standards) between fabric dye lots are considered acceptable industry standards.
6. SHIPPING, RISK, & DELIVERY (INCOTERMS)
Incoterms: Unless specified otherwise on the Proforma Invoice, all international shipments are sold on an EXW basis (Incoterms 2020).
Risk of Loss: Risk of loss or damage to the goods passes to the Client as soon as the goods are delivered to the carrier at the designated port/point of origin.
Customs and Duties: The Client is the importer of record and is exclusively responsible for customs clearance, import duties, taxes, and compliance in the destination country.
7. INTELLECTUAL PROPERTY & CONFIDENTIALITY
Client IP: You retain all intellectual property rights to the designs, logos, tech packs, and brand assets you provide. You grant us a limited license to use these assets solely for manufacturing your products.
Our IP: All content on our Site, including proprietary manufacturing processes, sizing logic, website text, and images, belongs to us and is protected by international copyright laws.
Confidentiality: Both parties agree to keep all proprietary business information, pricing, design specifications, and supply chain details strictly confidential. We will not sell or manufacture your proprietary designs for third parties.
8. QUALITY CONTROL, CLAIMS, & RETURNS
Inspection: The Client has the right to appoint a third-party inspection agency (e.g., SGS, V-Trust) to inspect the goods at our facility prior to shipment.
Defect Claims: Any claims regarding manufacturing defects, short shipments, or non-conformity to approved samples must be submitted in writing within [14 days] of receiving the goods at your destination port.
Remedies: For verified manufacturing defects exceeding the acceptable AQL (Acceptable Quality Limit) standard, we will, at our discretion, either credit the Client's account, repair the defects, or reproduce the defective garments. We do not accept returns for custom-manufactured goods due to a change of mind or market fluctuations.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, [Fengxiang] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, or brand reputation damage arising out of or connected to the use of our products or Services. Our total liability for any claim shall not exceed the total amount paid by the Client for the specific production batch in question.
10. FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform its obligations (except for payment obligations) due to events beyond its reasonable control, including but not limited to acts of God, war, riots, strikes, government lockdowns, pandemics, fabric/raw material embargoes, extreme weather, or port congestion.
11. GOVERNING LAW & DISPUTE RESOLUTION
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Your Country/Region, e.g., Hong Kong / China / United States].
Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for resolution.
12. CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our Site. It is your responsibility to check our website periodically for changes. Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.
13. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Company Name: YIXUAN INTERNATIONAL SUPPLY CHAIN MANAGEMENT(GUANGZHOU)CO.,LTD
Email: htoiringsingpan@gmail.com
Phone：+86 139 2210 9890
WhatsApp:+86 183 4092 6250
Address: Room 101-1, Building 2, Zhongchuanghui, No. 10, Zhicun Industrial 2nd Road, Dashi Town, Panyu District, Guangzhou
